Position Filled: Operations Manager x 2
Sector: Financial Services
Location: United Kingdom
Day Rate: £500
Our client is looking for two experienced operations managers from a Financial Services background.
They will be required to lead a team of 12 in a customer services environment. They will support the Department Head and provide direction to the Team Leaders and teams, ensuring that consistent approaches and standards are maintained. Accountable for monitoring and actively managing performance levels and resources to ensure that agreed project deliverables are achieved to required time scales, productivity and quality standards.
Proven capability in the area is a must, and previous experience of working in a Customer Redress, Complaints or PPI would be highly desirable.
Duration: 6-12 months
Location: Manchester, United Kingdom