Goodbye Accenture and IBM-Outsourcing

Indian outsourcers oust 'big six' vendors from the 'top ten'.

Inconceivable once upon a time that stalwarts in the outsourcing world like Accenture and IBM would drop out of the top 10 list of the world's outsourcing vendors together with CSC, EDS, and HP. Indian companies have outperformed and replaced many of the traditional big players amongst the world's top outsourcing vendors. This is according to the latest annual survey by US company ACS in conjunction with Sourcing Magazine. Will we see perhaps some potential acquisitions launched by the traditional 'big boys' as the Indian vendors continue the onslaught? Interim Managers with good outsourcing experience continue to be in demand by our clients-always good to hear from you if you have not been in touch with us recently?

Original article courtesy of Silicon.com

Top 50 outsourcing rankings reveal a changing of the guard...By Andy McCue Published: Friday 14 July 2006

Indian IT companies have outperformed and replaced traditional big players such as Accenture and IBM in a study of the world's top outsourcing vendors. US company ACS came top of the ranking of the 50 best managed global outsourcing vendors for the second annual Black Book of Outsourcing study but the rest of the top 10 is notable for the absence of any of the other 'big six' outsourcers - Accenture, CSC, EDS, HP and IBM. Instead they are replaced by India's Satyam, Infosys, Patni Systems, Tata Consulting Services and HCL who came second, fifth, sixth, seventh and eighth respectively.

HP came in at number 13 on the rankings list followed by Accenture at 22, IBM - last year's number one - at 35, EDS at 36 and CSC next to the bottom at number 49. Notable names to drop completely out of the top 50 rankings from last year's study include Atos Origin and Siemens Business Services, while the 'freshman 15' new entries this year indicate further changing of the guard ahead with the likes of Russian offshore outsourcer Luxsoft coming in at number 45.

The survey, in conjunction with Sourcing Magazine, questioned 12,755 qualified outsourcing purchasers or users and 3,340 outsourcing industry employees, asking them 26 questions on leadership impact, influence, management performance, client satisfaction, employee satisfaction and organisational excellence. The companies were then rated on a 100-point scale based on the responses from buyers and employees. The total list ranks 872 outsourcing vendors in 63 countries worldwide.

Link to original silicon.com article- http://services.silicon.com/bpo/0,3800004865,39160315,00.htm